We test casinos so you don't have to gamble on which one to gamble at.

Who We Are

JordanBetGuide is run by a small editorial team based in Amman, with deposit-level testing relationships at every operator we cover. We are not a casino. We are not owned by a casino. We make money the same way most independent review sites do: when our recommendations convert, the operator pays us a fixed fee — but the recommendation itself is editorial. No operator gets to write, edit, or veto our coverage.

That distinction matters. If an operator pays for placement, you'll see it labelled. If a review is sponsored, you'll see that too. The default assumption with anything on this site is: this is our honest read after we tested it ourselves.

Our 32-Point Testing Methodology

Every casino we cover is scored against the same 32 criteria, grouped into eight categories. Each category is scored 1–5; the final score is the weighted average.

1. Licensing & Trust (4 points, weight 1.5×)

• Active licence from a recognised regulator
• Public ownership and corporate registration
• No outstanding regulatory actions in the past 24 months
• Verified SSL/TLS configuration and security headers

2. Bonuses & Promotions (4 points, weight 1.0×)

• Wagering on bonus-only vs deposit+bonus
• Wagering multiplier (we cap "good" at 35×)
• Time window (14+ days is acceptable)
• Eligible games breadth and contribution table clarity

3. Game Library (4 points, weight 1.0×)

• Total verified slot count
• Top-5 provider coverage
• Live dealer table availability and language options
• Demo mode availability

4. Payouts (4 points, weight 1.5×)

• Measured withdrawal time on three different methods
• Withdrawal fee schedule
• Pending period before processing
• Maximum withdrawal caps

5. Support (4 points, weight 1.5×)

• Live chat response time (sampled four times across 24 hours)
• Arabic language support quality
• Agent product knowledge (tested with deliberate edge-case questions)
• Channel availability (chat, email, phone)

6. Mobile Experience (4 points, weight 1.0×)

• Time to interactive on LTE
• Cashier flow on mobile
• Live dealer stream stability
• Native app availability

7. Responsible Gambling (4 points, weight 1.0×)

• Deposit, loss, and session limits with one-click enforcement
• Self-exclusion options and cool-off periods
• Visible links to support organisations
• Reality-check pop-ups during long sessions

8. Regional Fit (4 points, weight 1.5×)

• Account currencies and FX cost
• Payment methods available locally
• Geo-availability of providers
• Cultural localisation (calendar, language, tone)

We retest every operator quarterly. Scores that change by more than 0.3 points trigger a full re-review.

The Editorial Team

Transparency & Disclosure

A few things we want you to know up front:

• We earn affiliate commissions. When you click through to an operator from this site and register, we may earn a fixed fee. The fee does not change our scoring — every operator in our index pays the same standard rate, and several pay us nothing at all.
• Featured placements exist. A small number of slots on our homepage are paid placements. These are always labelled "Featured" and scored against the same methodology as everything else.
• We don't accept gifts. Free trips, hospitality, comp credits — nothing comes into the editorial team from operators. Period.
• We correct mistakes publicly. If we get something wrong, the correction appears at the top of the affected page with a date stamp.
• We don't write under fake names. Every reviewer on this site is a real person with verifiable history. Their names are on the bylines and on this page.

Contact

Got a correction, a question, or a tip about something we should look into? Email us at editorial@jordanbetsites.com. We read everything and reply to most messages within two business days.

For commercial enquiries (advertising, partnerships, etc.), please contact partnerships@jordanbetsites.com — and please note that no commercial relationship influences our editorial scoring.